Our candles are all made from non-GMO and sustainably-sourced soy wax. We find this is a happy medium for sustainability and environmental credentials, while delivering a lovely candle.
While you're free to request, and we'll take it onboard, the usual answer is no. We're often at 100% capacity making our stock candles, and still go out of stock!
Yes and no. While we have no official vegan certification, all of the component parts are carefully sourced from suppliers that state they are vegan.
And as always, we will never use anything tested on animals.
For orders in the UK, you will usually receive your order within a week. Occasionally we get backordered, and during these times we will make every effort to communicate this before and after you make your order.
We currently use Royal Mail 1st and 2nd class services. These both offer delivery confirmation.
This means that we can see when your order has been delivered or your postie has tried to deliver your order, but you won't receive updates in transit.
Yes. You're welcome to order and smell our candles, and as long as they are in as-new condition, you can return for a full refund.
At the moment, we can't offer paid return shipping unless we're at fault.