FAQs

Who Are Witchy?

We are made up from 3 crystal experts in the Netherlands and Britain, brought together with a passion for art, crystals, and Mother Earth. 

Witchy started from the passionate rejection of low-quality crystals and crystal art pieces being offered, especially when many were made from crystals mined by underaged and underpaid workers, with a huge amount of environmental impact.

We now bring you the very best bespoke crystals and crystal art pieces, made in the kindest way possible. By the Earth. For the Earth. 

Each order helps us donate heavily to charity and plant trees to offset the emissions we can't otherwise prevent. 

How Long Does Postage Take?

Most items are sent the same day, or the following day. Some heavy or high value items can take longer, and could have a lead time of 7-14 days. This is due to the unique challenges they pose; offering the highest quality control standards, constructing wooden crate packaging to ensure safe delivery, and sometimes limitations from couriers on timing due to size and weight.

If you have any questions about where your package is, just send over an email and we’ll take a look!

If postage will be longer, due to staff sickness or any other unforeseeable reason, we'll email you ASAP.


What If I’m Not Happy?

We believe so deeply in all of our products, that we offer a 100% Satisfaction Guarantee. If you’re not happy, just email us, and we’ll fix it. It's our love guarantee. 


How Can I Contact You?

Please visit our contact page.